Shipping policy
SHIPPING POLICY
At LADIESSTREET, we are committed to delivering your order as efficiently and smoothly as possible.
We work with trusted international shipping partners to provide reliable worldwide delivery for every occasion.
1. ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment confirmation.
Processing time includes order verification, quality inspection, packaging, and shipment preparation.
During peak periods, promotional launches, holidays, or high-demand seasons, processing times may be slightly extended.
2. SHIPPING METHODS & DELIVERY TIMES
| Shipping Method | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| Standard Shipping | 7–15 Business Days | $9.99 |
| Express Shipping | 3–7 Business Days | $19.99 |
| Free Standard Shipping | 7–15 Business Days | Orders Over $80 |
Delivery times are estimates and may vary depending on destination, customs processing, weather conditions, and carrier operations.
3. SHIPPING DESTINATIONS
LADIESSTREET currently ships to multiple international regions including:
- United States
- Canada
- United Kingdom
- Australia
- New Zealand
- Germany
- France
- Italy
- Spain
- Singapore
- Japan
- South Korea
- Malaysia
Shipping availability may vary depending on local courier coverage and regional restrictions.
4. ORDER TRACKING
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Customers can track their shipment directly through the Order Tracking section available in the footer of our website.
Simply enter your tracking number to view the latest shipping status and delivery updates.
Tracking information may take up to 24–72 hours to update after shipment dispatch.
5. SHIPPING DELAYS
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:
- Customs clearance procedures
- Severe weather conditions
- Carrier disruptions
- Holiday shipping congestion
- Incorrect shipping information provided at checkout
LADIESSTREET is not responsible for delays caused by customs authorities or shipping carriers after dispatch.
6. FAILED DELIVERY & INCORRECT ADDRESS
Customers are responsible for ensuring all shipping information is accurate before placing an order.
If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.
LADIESSTREET is not responsible for packages lost due to incorrect shipping details provided by the customer.
7. LOST OR DAMAGED PACKAGES
If your package arrives damaged or appears lost in transit, please contact our support team as soon as possible.
We recommend retaining all packaging materials and shipment documentation when reporting a delivery issue.
Claims related to shipping damage or loss may require cooperation with the shipping carrier for investigation purposes.
8. CUSTOMS & IMPORT DUTIES
Depending on your country or region, international orders may be subject to customs duties, taxes, or import fees.
These charges are determined by local customs authorities and are the responsibility of the customer.
9. CONTACT US
Website: ladies-street.shop
Email: info@ladies-street.shop
WhatsApp: +852 6703 9662
UNIT E01, 10/F, WONG KING IND BUILDING
2-4 TAI YAU STREET
SAN PO KONG
HONG KONG
Our customer support team typically responds within 24 business hours.